Should contest rules allow and act upon 599K QRM reports?

Friday, 4 December 2015

Flex 6300 review #2 Firmware still broken!

The customer experience manager from Flex has been in touch 4 weeks ago to say that the engineers at Flex have fixed the firmware problem and that my support issue would be closed. 2 weeks later Flex had still not issued their fix. I lost patience with Flex and asked on the community web page why they had not issued the firmware fix. If you want to read what ensued go here: Well today (2 weeks on again from the above mess) Flex have still not issued the firmware fix! I have now had it with Flexradio. As soon as they fix the firmware, my 6300 is up for sale. The sad thing is they do not believe they are doing anything wrong and that their customer service is fantastic...beggars belief.