Rolland (PA3FRO) called today after spotting my blog on the internet. He is most concerned about the quality issues I have with my mast and suggested sending me a better fitting end cap. I agreed of course as without a proper fitting end cap damage to the mast is bound to occur (during transportation etc).
I suppose the rest of my observations are fairly superficial, so hopefully now I can just get on with using it. I haven't errected the mast yet due to space restrictions, but I will report back with my experiences (and pictures).
Rolland mentioned that he has already had repeat orders from satisfied customers and with the low price point I'm not surprised. It always pays to do business with real radio amateurs and Rolland's customer service is second to none.